Excursion to Mount Kelimutu (Three Colored Lakes)

Included:

Transfer from the starting point

Stay at the hotel

Visiting all the activities (excursions, etc.)

Breakfast at the hotel

Not included:

Meals (except for breakfast)

Personal expenses

Payment:

To book a tour, you are required to make a deposit of at least 50% of the total cost.
(The remaining balance can be paid on-site directly to the guide or driver)

Payment methods:

— Bank transfer to the company’s account from any local bank
— VISA and MasterCard (secure payment via the major payment aggregator Xendit)
— Cash payment at any local bank branch or Alfamart store cashier (payment locations map available)
— Other payment methods through our partners

Cancellation policy:

If cancellation of a private tour is made:

— From 180 to 31 days before the start date of the tour, 10% of the paid amount will be withheld.

— From 30 to 14 days before the start date of the tour, 30% of the paid amount will be withheld.

— From 13 to 4 days before the start date of the tour, 50% of the paid amount will be withheld.

— Less than 3 days before the start date of the tour, including the tour day or in case of no-show, 100% of the paid amount will be withheld.

If cancellation of a group tour is made:

— Payment for participation in group tours is non-refundable, except in cases where the tour is canceled by the organizer.

Refund policy:

— If the client does not pay the required amount within the established period, the contract and booking will be canceled.

— Refunds are made at the exchange rate set by Bank Indonesia on the day of payment.

— Refund review period — up to 5 calendar days from the date of request.

— Refund period — up to 14 calendar days from the date of approval.

What to bring:

Photo of passport

Everything you need for swimming: swimsuit, towels, sunscreen, etc.

Spare clothes

Comfortable shoes

Cash

Good to know:

The volcano and weather conditions are unpredictable, so we cannot control fog, rain or the ban on ascents and descents. Therefore, by paying for this trip, you agree to any weather conditions during the ascent.

Accommodation at the hotel offers double rooms suitable for mixed couples (men and women) or groups of two people of the same gender.

Please note that the timing specified in the tour program is subject to change due to various circumstances. For the most accurate information, please check with our manager beforehand!