Agung Volcano

To book a tour, you are required to make a deposit of at least 50% of the total cost.
(The remaining balance can be paid on-site directly to the guide or driver)

Payment methods:

— Bank transfer to the company’s account from any local bank
— VISA and MasterCard (secure payment via the major payment aggregator Xendit)
— Cash payment at any local bank branch or Alfamart store cashier (payment locations map available)
— Other payment methods through our partners

If cancellation of a private tour is made:

— From 180 to 31 days before the start date of the tour, 10% of the paid amount will be withheld.

— From 30 to 14 days before the start date of the tour, 30% of the paid amount will be withheld.

— From 13 to 4 days before the start date of the tour, 50% of the paid amount will be withheld.

— Less than 3 days before the start date of the tour, including the tour day or in case of no-show, 100% of the paid amount will be withheld.

If cancellation of a group tour is made:

— Payment for participation in group tours is non-refundable, except in cases where the tour is canceled by the organizer.

Refund policy:

— If the client does not pay the required amount within the established period, the contract and booking will be canceled.

— Refunds are made at the exchange rate set by Bank Indonesia on the day of payment.

— Refund review period — up to 5 calendar days from the date of request.

— Refund period — up to 14 calendar days from the date of approval.

Volcanic and weather conditions are unpredictable. Fog, rain, or restrictions on climbing are beyond our control. By paying for this trip, you agree to proceed under any weather conditions during the ascent.

One guide (trek leader) accompanies two participants. 

The height of the volcano is 3,142 meters.

Short route:

The route starts at an altitude of 1,500 meters above sea level and goes up to the crater summit at 2,907 meters. The one-way trekking distance is 4.2 km and, under normal conditions, the ascent and descent usually take around 8–9 hours in total. This route is more challenging and requires good endurance. Recommended for people with good physical fitness.

Long route:

The route leads to the western summit at 3,142 meters above sea level. The one-way trekking distance is 5.3 km with an elevation gain of nearly 1,600 meters. This route is moderate in difficulty and is also suitable for beginners.

There are no places to buy mineral water or snacks on the slopes of the volcano, so please prepare them in advance. 

Choose comfortable clothing and suitable footwear. The route to the summit of Mount Agung passes through several zones — from dense jungle at the base to slippery rocks near the top.

Climbing is not recommended for people with heart conditions or joint problems.

To book a tour, you are required to make a deposit of at least 50% of the total cost.
(The remaining balance can be paid on-site directly to the guide or driver)

Payment methods:

— Bank transfer to the company’s account from any local bank
— VISA and MasterCard (secure payment via the major payment aggregator Xendit)
— Cash payment at any local bank branch or Alfamart store cashier (payment locations map available)
— Other payment methods through our partners

If cancellation of a private tour is made:

— From 180 to 31 days before the start date of the tour, 10% of the paid amount will be withheld.

— From 30 to 14 days before the start date of the tour, 30% of the paid amount will be withheld.

— From 13 to 4 days before the start date of the tour, 50% of the paid amount will be withheld.

— Less than 3 days before the start date of the tour, including the tour day or in case of no-show, 100% of the paid amount will be withheld.

If cancellation of a group tour is made:

— Payment for participation in group tours is non-refundable, except in cases where the tour is canceled by the organizer.

Refund policy:

— If the client does not pay the required amount within the established period, the contract and booking will be canceled.

— Refunds are made at the exchange rate set by Bank Indonesia on the day of payment.

— Refund review period — up to 5 calendar days from the date of request.

— Refund period — up to 14 calendar days from the date of approval.

Volcanic and weather conditions are unpredictable. Fog, rain, or restrictions on climbing are beyond our control. By paying for this trip, you agree to proceed under any weather conditions during the ascent.

One guide (trek leader) accompanies two participants. 

The height of the volcano is 3,142 meters.

Short route:

The route starts at an altitude of 1,500 meters above sea level and goes up to the crater summit at 2,907 meters. The one-way trekking distance is 4.2 km and, under normal conditions, the ascent and descent usually take around 8–9 hours in total. This route is more challenging and requires good endurance. Recommended for people with good physical fitness.

Long route:

The route leads to the western summit at 3,142 meters above sea level. The one-way trekking distance is 5.3 km with an elevation gain of nearly 1,600 meters. This route is moderate in difficulty and is also suitable for beginners.

There are no places to buy mineral water or snacks on the slopes of the volcano, so please prepare them in advance. 

Choose comfortable clothing and suitable footwear. The route to the summit of Mount Agung passes through several zones — from dense jungle at the base to slippery rocks near the top.

Climbing is not recommended for people with heart conditions or joint problems.