Tickets for Nusa Lembongan

A 100% deposit is required to buy tickets.

Payment methods:

— Bank transfer to the company’s account from any local bank
— VISA and MasterCard (secure payment via the major payment aggregator Xendit)
— Cash payment at any local bank branch or Alfamart store cashier (payment locations map available)
— Other payment methods through our partners

If cancellation of a private tour is made:

— From 180 to 31 days before the start date of the tour, 10% of the paid amount will be withheld.

— From 30 to 14 days before the start date of the tour, 30% of the paid amount will be withheld.

— From 13 to 4 days before the start date of the tour, 50% of the paid amount will be withheld.

— Less than 3 days before the start date of the tour, including the tour day or in case of no-show, 100% of the paid amount will be withheld.

If cancellation of a group tour is made:

— Payment for participation in group tours is non-refundable, except in cases where the tour is canceled by the organizer.

Refund policy:

— If the client does not pay the required amount within the established period, the contract and booking will be canceled.

— Refunds are made at the exchange rate set by Bank Indonesia on the day of payment.

— Refund review period — up to 5 calendar days from the date of request.

— Refund period — up to 14 calendar days from the date of approval.

The cost of a one-way ticket is 200.000 IDR

Transportation of animals is prohibited

Children under the age of 2 years are free of charge. Children from 3 to 10 years old get a child ticket.